Privacy Policy
Privacy Policy
Select Drive Driving School Last updated: 7 April 2026
Who we are
Select Drive Driving School provides driving tuition across Birmingham and the West Midlands. Our address is 11 Birdlip Grove, Quinton, Birmingham, B32 1ER. You can contact us at [email protected] or by calling 0800 334 5006.
This privacy policy explains how we collect, use, and protect your personal information when you use our website at www.selectdrivedrivingschool.co.uk.
What information we collect
Information you provide to us
When you use our contact form or get in touch to book a lesson, we may collect your name, email address, phone number, postcode, and any message you send us. We use this information solely to respond to your enquiry and arrange driving lessons.
Information collected automatically
When you visit our website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type, device type, pages visited, time spent on pages, and how you found our website. We collect this information using Google Analytics 4 and Google Tag Manager to understand how visitors use our site and to improve it.
Our website includes a WhatsApp chat widget that allows you to message us directly. If you contact us via WhatsApp, your phone number and messages are processed by WhatsApp (Meta Platforms, Inc.) in accordance with their own privacy policy. We use the information you send us via WhatsApp only to respond to your enquiry.
How we use your information
We use your personal information for the following purposes:
To respond to your enquiries and arrange driving lessons. To send you information about your bookings, lessons, or test preparation. To improve our website and understand how visitors use it. To protect our website from spam and abuse using Google reCAPTCHA. To comply with any legal obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Legal basis for processing
Under UK GDPR, we process your personal information on the following legal bases:
Legitimate interest: to respond to enquiries, improve our website, and protect against spam. Contract: to provide driving lessons you have booked with us. Legal obligation: where we are required to retain information by law.
Cookies
Our website uses cookies to function properly and to help us understand how visitors use the site. When you first visit, you will be asked to accept or decline non-essential cookies.
Essential cookies
Cloudflare security cookies are used to protect our website from malicious traffic. These are necessary for the site to function and cannot be turned off.
Analytics cookies
Google Analytics 4 sets cookies to help us measure how visitors interact with our website. These cookies collect information such as which pages are visited most often and whether visitors encounter any errors. All information collected is aggregated and anonymous. These cookies are only set with your consent.
Google Tag Manager is used to manage the loading of analytics scripts. It does not collect personal data itself but facilitates the delivery of other tracking tools.
Spam protection
Google reCAPTCHA is used on our contact form to prevent spam submissions. It may set cookies and collect information about your browsing behaviour to determine whether you are a human visitor. This is processed by Google in accordance with their privacy policy.
Managing cookies
You can control and delete cookies through your browser settings. You can also withdraw your cookie consent at any time using the cookie settings link in our website footer. Please note that disabling essential cookies may affect the functionality of the website.
Third-party services
We use the following third-party services, each of which has its own privacy policy:
Google Analytics and Google Tag Manager (Google LLC) for website analytics. Google reCAPTCHA (Google LLC) for spam protection. Cloudflare, Inc. for website security and performance. WhatsApp (Meta Platforms, Inc.) for messaging. Facebook and Instagram (Meta Platforms, Inc.) for social media links on our website.
Where these services transfer data outside the UK, they do so under appropriate safeguards as required by UK GDPR.
How long we keep your information
We retain contact form submissions and enquiry data for up to 24 months after your last interaction with us, or for the duration of any ongoing driving tuition arrangement. Analytics data is retained in Google Analytics for 14 months before being automatically deleted.
Your rights
Under UK GDPR, you have the right to:
Access the personal information we hold about you. Request correction of inaccurate information. Request deletion of your information. Object to or restrict certain processing of your information. Request a copy of your information in a portable format. Withdraw consent at any time where we rely on consent for processing.
To exercise any of these rights, please contact us at [email protected] or call 0800 334 5006. We will respond to your request within one month.
Children’s privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children under 16 without parental consent. If you are under 16, please ask a parent or guardian to contact us on your behalf.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Complaints
If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.
Contact us
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
Select Drive Driving School 11 Birdlip Grove, Quinton, Birmingham, B32 1ER Email: [email protected] Phone: 0800 334 5006